Need IT help?: New IT Help Center at New Mexico Department of Public Safety will improve efficiencies, provide stronger customer service to employees, partners
Aug 7, 2026
When Matt Zwager arrived at the New Mexico Department of Public Safety in August 2023 as the IT Service Management Bureau Chief, he quickly recognized a growing problem. The agency’s Help Desk - responsible for supporting roughly 1,300 employees (700 of which are New...
